Returns & Exchanges

We want you to love your Hey Harper pieces as much as we do, which is why we offer a 30-day return policy from the date of delivery. All items must be returned in their original, unworn condition with all packaging intact to be eligible for a full refund.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to start the process.

2

Pack Your Items

Carefully place the jewelry in its original pouch and box, ensuring the package is securely sealed for transit.

3

Ship It Back

Download and print your pre-paid shipping label, then drop off the package at any authorized carrier location.

4

Receive Your Refund

Once our team inspects your return, we will process your refund to the original payment method within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing